RETURN POLICY

 

Last updated November 18, 2020

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at umberjlenay@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

 

__________

Attn: Returns

RMA #

__________  

__________, __________  

 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS    

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

 

Please Note

      

     ●     Sale items are FINAL SALE and cannot be returned.        

     ●     If more then half of the product is used there is no refund. Provide evidence of your issue.   

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

15103556523 

umberjlenay@gmail.com 

This return policy was created using Termly’s Return and Refund Policy Generator.